The Job Characteristics Theory


Core Job  ----------> Critical -----------> Personal and
Dimensions            Psychological         Work Outcomes
                      States
                                            High Internal
Skill Variety-------> Experienced ------+   Work Motivation
Task Identity         Meaningfulness    |
Task Significance     of Work           |   High Quality
                                        |   Work Performance
Autonomy -----------> Experiences       |-->
                      Responsibility    |   High Satisfaction
                      for Outcomes      |   with the Work
                      of Work           |
                                        |   Low Absenteeism
Feedback -----------> Knowledge of the -+   and Turnover
                      Actual Results of
                      Work Activities