http://www.usdoj.gov Department of Justice I am pleased to present the Department of Justice Strategic Plan for 19972002. This Plan, the first ever of its kind for the Department, sets forth our mission, long range goals, the strategies for achieving these goals, and the indicators we will use to gauge our performance over the next several years. It provides the foundation for our ongoing efforts to improve the performance of our programs and achieve the results that the American people rightfully expect. The Department of Justice has a rich and storied history. Although the position of Attorney General has existed since the founding of the Republic, it was not until 1870 that a separate Department was created bringing together under the authority of the Attorney General the activities of United States Attorneys, United States Marshals and others. Today our myriad responsibilities touch the lives of nearly all Americans. We investigate and prosecute Federal crimes; we represent the United States of America in court; we manage the Federal prisons; and we enforce the Nation's immigration laws. We work with our partners at home and abroad in enforcing the law and improving the system of justice for all Americans. Our hallmark today, as it was in 1870, is the pursuit of justice. This is our most solemn and sacred duty. In remarks dedicating the Main Justice building in 1934, former Attorney General Homer Cummings said: "May its doors never be closed to those who would do justice or to those who suffer from injustice." As we enter the 21st century, we recommit ourselves to fulfilling his injunction. We are here to serve all Americans. Our Strategic Plan is a living document. It guides our annual budget and performance planning. It sets the framework for measuring our progress and ensuring our accountability to the public. We will revise and update this Plan as circumstances change and as we learn from experience. I welcome your comments. TABLE OF CONTENTS Introduction I. Mission II. Department of Justice Goals and Strategies (1997 2002) Investigation and Prosecution of Criminal Offenses Assistance to State and Local Governments Legal Representation, Enforcement of Federal Laws, and Defense of U.S. Interests Immigration Detention and Incarceration Protection of the Federal Judiciary and Improvement of the Justice System Management III. Issues and Challenges in Achieving Our Goals IV. Role of Program Evaluation For Comments INTRODUCTION This Strategic Plan sets forth the broad direction for the Department of Justice (DOJ) for the period 19972002. It provides the longr ange goals, strategies and performance indicators by which we will measure our progress and the American people may hold us accountable. The Department of Justice is firmly resolved to administering the programs for which we are responsible in an effective manner. This Strategic Plan is a key part of that commitment because it helps establish and maintain a clear focus on the outcomes of our efforts. This is the message of the Government Performance and Results Act (Results Act) of 1993 and similar legislation enacted over the past several years. The Plan builds on the statutorily mandated missions of the Department and its component organizations. It provides the framework within which our diverse activities are integrated under a common, shared vision. It also establishes the foundation for the development of more detailed annual plans, budgets and related program performance information. Planning Approach The development of this Plan, the first ever of its kind for the Department of Justice, was a complex and challenging undertaking. From the outset, we viewed the Strategic Plan as an essential step in establishing a department wide performance management system linking planning, budgeting and accountability. This close linkage among strategic planning, budget formulation and annual performance planning is the cornerstone of the Department's approach to implementing the Results Act. We began the planning process by asking our organizations to develop mission and goal statements as part of their budget requests. Based on these component level mission and goal statements and, in a few cases, component level strategic plans, we developed a draft department wide plan. This draft was the subject of extensive review and comment by the Attorney General and the Department's senior managers, including the Attorney General's Advisory Committee of U. S. Attorneys and a newly constituted department wide longr ange planning committee. This internal review process was highly iterative; changes would be made to the draft and then a new round of discussions launched. Although time-consuming, the process provided an opportunity for widespread input and helped forge overall agreement on direction. In January 1997, we embarked on a series of consultations with members of Congress to obtain their views on the draft plan. Overall we met with Senate and House representatives on ten separate occasions. We made additional changes to the draft based on the comments provided to us. We recognize that strategic planning is a continuous and iterative process. We also recognize that this first effort by the Department is not without shortcomings. We will be revising and updating this Plan as events dictate, as we learn from experience, and as we continue to engage in a dialogue with Congress, stakeholders and customers. A key element in the Department's planning approach is the systematic evaluation of priority programs so that we may better understand the link between program activities and the results achieved. A brief description of our evaluation activities and plans is provided in the last section of the Plan. Relationship Between the Strategic Plan and the Annual Performance Plan The Results Act requires agencies to prepare annual performance plans setting out measurable goals that reflect specific target levels of accomplishment for a particular year. While the Strategic Plan is broad and longr ange, the annual performance plan is more detailed, concrete and time focused. It describes what will occur within a given year, and a given level of resources, to move an agency toward achieving its longr ange strategic goals. This linkage between the Strategic Plan and the annual performance plan is a critical element of the Results Act. The Department of Justice has revised its internal processes to ensure that the Strategic Plan serves as the foundation for the development of annual budgets and performance plans. In May 1997, the Attorney General directed her component heads to explicitly relate their 1999 budget requests and performance plans to the Department's longr ange strategic goals. This directive ensures a clear focus on direction and results. In addition, it allows the myriad activities of multiple component organizations to be viewed in the context of over arching, longr ange goals. The Department's first annual performance plan will cover fiscal year 1999 activities and will be submitted to the Congress early in calendar year 1998, along with the President's budget. It will be revised as necessary to reflect congressional funding decisions. The annual performance plan will be at two levels: (1) a department wide summary plan, organized by strategic goal, that reflects high level and cross cutting annual goals and indicators, and (2) more detailed component and appropriation specific performance information. Goals and indicators will be supportive of, and derived from, those set forth in the Strategic Plan. For example, our long range strategic goal related to maximizing deterrence to illegal immigration will be supported by a specific annual goal setting forth estimates of accomplishments in removing illegal aliens. Issues in Measuring Law Enforcement Outcomes. Measuring outcomes is difficult in any context, but particularly so in law enforcement. We must be guided principally by "doing what is just" and in some cases this means not pursuing an unfounded indictment or baseless claim. "Success" for us is when justice is served fairly and impartially; it is not reducible to simple numerical counts of arrests or convictions. "Success" for us is also when crime or wrongdoing is deterred through effective enforcement; yet quantitative measurement of the benefits of this deterrence is a complex challenge. How do we capture accurately the value of crimes NOT committed, persons NOT illegally entering the country, injustices NOT perpetrated? In addition, it is extremely difficult to isolate the particular effects of Federal law enforcement activity from other factors that affect outcomes and over which the Department has little control. These factors include: Social-Structural factors. Although the research is inconclusive, there is some reason to believe that the incidence of crime is affected by the proportion of youth in the population. The numbers of adolescents and young adults, now the most crime prone segment of the population, are expected to grow rapidly over the next several years. Absent bold and successful intervention, we can expect commensurate growth in youth crime, much of it violent. Emergencies and other unpredictable events. Justice law enforcement agents and prosecutors inevitably must respond to the ebb and flow of crime. Catastrophic events such as the bombing of the Alfred P. Murrah building or the Exxon-Valdez oil spill demand a rapid and major shift in priorities and resources, thereby detracting from other activities. Recent experience suggests that the unexpected will occur whether a sudden influx of persons seeking political asylum, a prison disturbance, a hostage standoff, a particularly complex and sensitive case, or some other crisis that strains our time, attention and resources. Changing statutory responsibilities. The Department's mission, goals, priorities and workload are affected directly by laws enacted by the Congress. Recent years have seen significant new responsibilities assigned to the Department; for example, the jurisdiction of Federal criminal law has been expanded dramatically and statutorily mandated changes in sentencing have escalated the prison population. In addition, the Administration and the Congress have directed a number of specific new crime control, antiterrorism, environmental and immigration initiatives. Changing technology. Technology holds great promise for strengthening the capabilities of our Justice law enforcement agencies. We as well as the law enforcement community nationwide increasingly depend on a robust commercial market to develop new and powerful technologies. At the same time, however, technology is improving the ability of criminals to evade detection and apprehension and providing new opportunities for criminal behavior. The Department's capacity to meet its goal of investigating and prosecuting criminal offenses is dependent in large measure upon its ability to wisely use technology, including the continued capacity to legally monitor and intercept electronic communications of those suspected of breaking the law. It is vital that technology be the friend and not the enemy of law enforcement. The effectiveness and capacity of our law enforcement partners at the Federal, State and local levels. Preventing and controlling crime and maintaining sound regulatory policies require the coordinated efforts of all levels of government. The investigative and prosecutorial agencies of the Department of Justice play a vital role but they need the continued support of their law enforcement partners. It is especially important that State and local agencies have the resources, skills, leadership and assistance required to maintain an effective frontline presence. Sharing information and intelligence, participating in joint operations, and assisting in forensic and other investigative support activities, are among the vital ingredients of true partnership. The strength and vitality of our social, economic and political institutions. Achieving our goals depends on strong institutions the family, schools, churches, neighborhood groups, businesses, labor unions, governmental bodies, the media, charitable organizations that inspire trust, build community, promote civic responsibility and volunteerism and help preserve social order. The effectiveness and integrity of these institutions are the key to securing voluntary compliance with both the civil and criminal law. Cultural attitudes and practices. Also impacting our work is the degree to which our cultural attitudes and practices are consistent with the demands of a multi racial, pluralistic society and reflect a continuing commitment to core values, including the rule of law. These cultural attitudes and practices are shaped mainly by the institutions cited above. Developments overseas. Issues of crime and justice increasingly transcend national boundaries and may involve treaty obligations, multinational environmental and trade agreements, or other foreign policy considerations. The will and capacity of foreign governments, for example, to take action against producers and traffickers in illegal narcotics directly impact the effectiveness of antidrug efforts of the United States. Similarly, political or economic unrest may increase the threat of foreign-based terrorist acts against American citizens either here or abroad or trigger an immigration crisis. Despite these limitations and complexities, we have made an effort to identify goals, strategies and indicators of performance that are meaningful and appropriate to our mission. Organization of the Strategic Plan The first section of the Strategic Plan sets forth the mission of the Department of Justice. It is this mission, based in law, that provides the foundation for the Department's various responsibilities and activities. The second, and major, section of the Plan describes our goals and strategies. It is organized around the seven functional areas through which the Department carries out its mission. These are: Investigation and Prosecution of Criminal Offenses Assistance to State and Local Governments Legal Representation, Enforcement of Federal Laws, and Defense of Federal Government Interests Immigration Detention and Incarceration Protection of the Federal Judiciary and Improvement of the Justice System Management Within each functional area, there is a brief overview of the Department's priorities followed by a description of our long range goals, strategies and indicators of performance. This functional approach enables the activities of various Justice agencies to be described and grouped according to their overriding purpose or goal. However, in some cases this ease of presentation may also obfuscate the myriad interrelationships and multiple purposes that exist among these activities. The third section of the Plan describes the issues and challenges involved in achieving the Department's long range goals. It outlines the resources (funding, staffing, technology) likely to be required. It also identifies priority management issues. The fourth and final section provides information on program evaluation activities and plans. I. MISSION Our mission at the United States Department of Justice is to enforce the law and defend the interests of the U.S. according to the law, provide Federal leadership in preventing and controlling crime, seek just punishment for those guilty of unlawful behavior, administer and enforce the Nation's immigration laws fairly and effectively and ensure fair and impartial administration of justice for all Americans. In carrying out this mission, the Attorney General, as the Nation's chief law enforcement officer, directs and oversees the activities of the more than 110,000 attorneys, investigators, correctional personnel and other employees of the United States Department of Justice. Although the office of the Attorney General dates from 1789, the Department of Justice was not established until 1870. Today, its responsibilities are diverse and wide ranging. These responsibilities are carried out through the Department's component organizations: the Federal Bureau of Investigation (FBI) and the Drug Enforcement Administration (DEA) investigate Federal crimes; the United States Marshals Service (USMS) protects the Federal judiciary, apprehends fugitives, detains prisoners and supports the Federal courts; the United States Attorneys and the litigating divisions prosecute offenders and represent the United States of America in Federal court; the Immigration and Naturalization Service (INS) controls the border and carries out the Nation's immigration statutes; and the Federal Bureau of Prisons (BOP) incarcerates sentenced offenders. The Office of Justice Programs (OJP) and the Office of Community Oriented Policing Services (COPS) assist State and local governments. OJP's National Institute of Justice (NIJ) develops and disseminates knowledge about crime and justice issues; its Bureau of Justice Statistics (BJS) collects, analyzes, publishes and disseminates information on crime, criminal offenders, victims of crime and the operation of the justice systems at all levels of government. Other components also help administer our system of justice and further the Department's mission (the United States Trustees, the Community Relations Service, the Justice Management Division, the Executive Office for Immigration Review, the Office of the Inspector General, among others). CORE VALUES The following core values are the principles and beliefs that guide our actions to fulfill our mission. They also guide the establishment of the long range goals and strategies contained in this Plan and the way they will be implemented. Equal Justice Under the Law Upholding the laws of the United States is the solemn responsibility entrusted to us by the American people. We enforce these laws fairly and uniformly to ensure that all Americans receive equal protection and justice under the law. Access to Justice We are dedicated to ensuring that the Federal justice system is accessible and fair to all and that court proceedings take place free of intimidation or fear of violence. Honesty and Integrity We adhere to the highest standards of ethical behavior. Pursuit of Excellence We are committed to the highest possible levels of achievement and service. We design our everyday activities to provide the most effective legal, investigative, prosecutorial, correctional, and other services to, and on behalf of, the people of the United States. Accountability to the Taxpayer We are committed to serving as effective and responsible stewards of the taxpayers' dollars that are entrusted to us. We are efficient and results oriented. We measure and report on our progress in achieving goals. Cooperation and Partnership We respect the independence of the judiciary, and the interdependence of all other components of the justice system. To achieve mutual goals, we seek partnerships wherever appropriate to attain justice. Importance of the Individual We recognize that people are our most important resource for accomplishing our mission. We are committed to the personal well being and professional development of all employees. We encourage creativity and we reward superior performance. Openness in Government We communicate with the public in an open and candid way. We actively seek outside views, and are responsive to requests for information. Although the Department is headquartered in Washington, D.C., most of its work takes place outside of Washington and most of its employees are located in one of more than 2,000 field locations. These locations range from small one or two person border stations to major correctional facilities. Within each of the 94 judicial districts, the Department is represented by a United States Attorney who prosecutes criminal offenses and represents the United States in civil actions, and by a United States Marshal who protects the Federal judiciary, detains and transports persons awaiting trial or sentencing, and executes warrants and court orders. As crime and justice issues increasingly transcend national boundaries, our international presence has grown. We provide training and technical assistance to foreign law enforcement agencies, negotiate and implement international treaties for mutual legal assistance, engage in joint investigations, provide pre-inspection and other immigration services, and conduct various other activities. We also represent the United States in INTERPOL, the International Criminal Police Organization. II. DEPARTMENT OF JUSTICE GOALS AND STRATEGIES (19972002) INVESTIGATION AND PROSECUTION OF CRIMINAL OFFENSES A primary DOJ responsibility is to investigate and prosecute criminal violations of the laws of the United States. Our major investigative agencies and U.S. Attorneys' Offices work closely together and with other Federal, State and local officials to ensure a coordinated and effective law enforcement response to the problems of crime and violence. Priorities We will conduct all law enforcement activities effectively, and employ the highest ethical and professional standards in investigating and prosecuting crime. Priority focus will be maintained on crime threats that have a Federal or uniquely national or international dimension, including drug trafficking, organized crime, terrorism, white collar crime, civil rights violations, alien smuggling, gang related violence, and crimes occurring in Indian country. We will aggresively investigate and prosecute elected and appointed officials at all levels of government who abuse their office and public's trust. We will continue to foster coordination among DOJ agencies and their Federal, State and local counterparts, thereby reducing overlap and miscommunication. We will continue to work with the Office of National Drug Control Policy to implement the National Drug Control Strategy and improve coordination and effectiveness of drug law enforcement programs. We will also continue to improve coordination and joint planning in such critical support areas as the collection and analysis of drug and related crime intelligence. We will place additional emphasis on cooperative networks among law enforcement agencies around the world to improve the investigation and prosecution of transnational organized criminal groups. We will respond quickly and effectively to emerging threats, including those involving high technology. Goal 1: Reduce violent crime, including organized crime and drug and gang related violence. Strategies: Fully implement the Violent Crime Control and Law Enforcement Act of 1994, as well as other crime prevention and control statutes. Identify, penetrate and dismantle major and emerging organized criminal enterprises, including street gangs engaged in illegal activity. Support comprehensive strategies against violent crime through establishment of multi-agency, inter-governmental task forces. Improve international cooperation against violent and organized crime through enhanced liaison and international training activity. Apprehend Federal fugitives charged with or convicted of violent crimes. Performance Indicators: The extent to which the operations of major criminal organizations, including gangs engaged in violent crime, have been disrupted or dismantled by Federal enforcement efforts. Cooperative investigative, prosecutive, and training initiatives designed to counter the international dimension of violent and organized crime. Incidence of violent crime in targeted enforcement areas. Prevention of persons with criminal records from purchasing a gun. Prompt apprehension of fugitives charged with or convicted of violent crimes. Goal 2: Reduce the availability and abuse of illegal drugs through traditional and innovative enforcement efforts. Strategies: Disrupt and dismantle major drug organizations, along all points of the production, transportation, and distribution chain. Increase foreign government support for the successful investigation and prosecution of drug cartel members. Gather, analyze, and disseminate intelligence regarding drug trafficking organizations and the availability and abuse of illegal drugs in order to support investigative and prosecutorial efforts. Performance Indicators: The extent to which the most prominent drug organizations/cartels have had their operations disrupted or infrastructure dismantled. Indictments of major cartel members, as well as members of their cell organizations; and cases involving these members that are investigated and resolved. Effective use of forfeiture authority in major drug prosecutions. Quality and utility of intelligence products disseminated regarding drug trafficking organizations and the availability and use of illegal drugs. Goal 3: Reduce espionage and terrorism (sponsored by foreign or domestic groups in the United States and abroad when directed at U.S. citizens or institutions). Strategies: Prevent, to the extent possible, acts of terrorism and espionage. Investigate, prosecute and convict violators of U.S. law who are charged with espionage or acts of terrorism whether they occur here or abroad. Gather and analyze counterintelligence information to identify new investigative leads. Improve liaison with foreign and domestic counterparts to facilitate investigations wherever they may occur. Coordinate training with international, Federal, State, and local law enforcement organizations to apprise these agencies of emerging trends and concerns in these areas. Performance Indicators: Estimate of terrorist incidents prevented in the United States. Neutralization of foreign intelligence activities (through maintaining diverse offensive counterintelligence techniques). Indictments and convictions in highest priority cases. Production of quality analysis and assessments on foreign intelligence and terrorist activities for law enforcement and counterintelligence purposes. Increased exchange of personnel and collaboration between the FBI and other agencies which support or assist the FBI's investigative efforts in espionage and terrorism matters. Goal 4: Reduce white collar crime including public corruption and fraud. Strategies: Enhance public awareness and general deterrence. Identify, investigate, and prosecute high priority white collar criminal offenses nationwide. Through better use of intelligence, identify emerging areas of white collar crime in order to set national priorities for coordinated investigations. Enhance cooperation with foreign governments to identify and prosecute international white collar criminals and to seek the forfeiture and repatriation of proceeds of their resources. Strengthen cooperation with State and local governments to ensure maximum impact of investigations and prosecutions. Performance Indicators: Indictments and convictions in highest priority white collar crime cases. Cases involving white collar crime that are investigated and resolved and percentage of those cases resolved by civil settlement, administrative disbarment or compliance agreement. Effective use of multi-district, coordinated white collar crime investigations that support prosecutive action, including cooperative investigations with State and local agencies. Effective use of forfeiture, restitution, recoveries, and other means in support of white collar crime investigations and prosecutions. Goal 5: Coordinate and integrate DOJ law enforcement activities wherever possible, and cooperate fully with other Federal, State and local agencies that are critically linked to improved operation of the Nation's justice system. Strategies: Ensure that the strategies and objectives of the Department's investigative agencies are fully coordinated and complementary, that intelligence is shared, and that administrative practices are consistent. Develop and implement, under the guidance of each U.S. Attorney, a District enforcement strategy that targets both national and local priorities and identifies how all parts of the system can interact more effectively to meet the needs of justice. Identify and coordinate cases in which a national prosecution effort is needed. Performance Indicators: Type and impact of cooperative strategies and agreements, both domestic and foreign, established and implemented. ASSISTANCE TO STATE AND LOCAL GOVERNMENTS We carry out the leadership responsibilities of our mission in partnership with State and local governments. We have an ongoing commitment to the continued improvement of the capabilities of our fellow law enforcement agencies. We offer assistance in many ways, including expert forensic analysis and court testimony, specialized training in highly technical support functions, help in the collection and exchange of important statistical and research information, and financial assistance. As with any partnership, there are many mutual benefits generated from these activities, and we at DOJ share valuable information with States and localities and encourage them to share among themselves information on "what works" in reducing crime and delinquency and improving justice system operations. Priorities The credibility of our partnership with State and local governments requires the continuing investment of substantial financial resources. We will also continue to play an active role in fostering smaller scale, innovative approaches to neighborhood based crime-fighting efforts. We will emphasize the rights of law abiding citizens and advocate for the development of more programs to assist the victims of crime. Whenever necessary, we will lend the skills of mediation and conflict resolution experts to resolve sudden flare-ups of community tension. Finally, we will place a high priority on ensuring that the research and statistical data necessary for the development of informed public policy are accurate, timely and easily accessible. Goal 1: Improve the crime-fighting and criminal/juvenile justice system capabilities of State and local governments. Strategies: Provide financial support, technical assistance, and training to State and local governments to enhance their criminal and juvenile justice system capabilities. Share research and statistical information as widely as possible to improve the effectiveness of State and local criminal and juvenile justice programs. Performance Indicators: Level of satisfaction with training, technical assistance, research and statistical information provided. Number and effect of promising programs replicated. Goal 2: Strengthen and improve community police services and, by the year 2000, increase the number of officers on-the-beat by 100,000 over 1992 levels. Strategies: Provide training and technical assistance to promote the widespread adoption of community policing principles prevention, partnerships and problem solving. Provide funding assistance to State and local governments to hire and deploy new police officers. Performance Indicators: Number of law enforcement agencies adopting and implementing community policing. Number of new police officers funded and on-the-beat. Goal 3: Support innovative, community-based strategies aimed at reducing crime, delinquency and violence in our communities. Strategies: Provide training and assistance to State and local governments to create the capacity to prevent and resolve tension, violence or hate crimes resulting from racial and ethnic conflict. Provide conflict resolution, violence reduction and conciliation services to States and local communities. Provide leadership in continued support of community-based initiatives such as Weed and Seed, Pulling America Together (Project Pact), Safe-Futures, and the Comprehensive Communities Programs, as well as support for the commitment of inter-agency resources. Performance Indicators: Conflict prevention and capacity enhanced at the State and local level. Number of incidents in which the potential for conflict, violence, or civil disorder is reduced or ameliorated due to mediation and conciliation services. The impact of community-based initiatives funded primarily through DOJ resources. Goal 4: Uphold the rights of, and improve services to, America's crime victims. Strategies: Support Federal, State and local efforts to institute systemic changes which result in new attitudes and practices that promote justice and healing for all victims of crime. Deliver effective training and technical assistance to criminal justice professionals, victims service providers, and allied professionals who work with crime victims. Support the delivery of State compensation and assistance services through funding and technical assistance, and monitoring State efforts. Advocate for increased rights for victims in judicial proceedings. Identify promising practices and strategies for everyone who provides services for crime victims. Performance Indicators: Impact of efforts to identify emerging issues, promising practices, and training and technical assistance needs; publications to the field providing recommendations for action; and the allocation of resources to support implementation of the national crime victims agenda. Improvements realized through research and evaluation of promising practices in victim services in the juvenile and criminal justice, medical and social services systems. Victim assistance and compensation programs established or maintained for crime victims. Goal 5: Reduce the incidence of violence against women. Strategy: Support full implementation of the Violence Against Women Act. Performance Indicators: Availability and accessibility of shelters and other services for victims of domestic abuse. Incidence of injury or death attributable to domestic violence. Timely and appropriate intervention by law enforcement. LEGAL REPRESENTATION, ENFORCEMENT OF FEDERAL LAWS, AND DEFENSE OF U. S. INTERESTS The Department is dedicated to making the legal system of the United States work fairly for all Americans. The Department's litigating divisions and United States Attorneys work together to enforce our Nation's environmental, civil rights, antitrust, tax and civil justice laws. In addition, we represent the interests of the Federal Government in cases before the Supreme Court and other courts, advise the President on constitutional matters and legal issues involving the execution of the laws of the United States, and protect the constitutional prerogatives of the Executive Branch. The Department works to ensure that the Federal Government speaks with one voice with respect to law. It does this by maintaining effective working relationships between its six national litigating divisions and the 94 U. S. Attorneys' Offices located throughout the country. This approach provides for flexibility, balance and consistency in legal activities and maximizes the resources, skills and perspectives available to deal with particular cases (e.g., from extensive subject matter expertise to seasoned trial experience, from a national vantage point to a local one). Priorities We will increase compliance with civil rights laws in the areas of fair housing, fair lending, voting, education, employment, hate crimes, police misconduct and persons with disabilities. We will create an enforcement atmosphere that deters unreasonable restraints of trade and monopolistic business practices; provide a strong and effective criminal and civil enforcement effort under the pollution control and wildlife and resource protection statutes; and ensure that the Federal tax laws are enforced fairly, correctly and in a uniform manner. We will actively protect the rights of Indians. In addition, we will establish strong relationships with the many agencies that refer cases and matters to us so that they receive the highest quality of service. We will protect the Federal fisc through affirmative and defensive litigation. Finally, we will ensure that our attorneys have available to them the necessary technological resources needed to litigate successfully extraordinarily large, complex and high stakes cases. Goal 1: Protect the civil rights of all Americans. Strategies: Promote compliance with the country's civil rights laws. Emphasize pattern or practice cases and pursue effective remedies within existing law. Defend against challenge to laws and programs that promote opportunity for traditionally excluded individuals. Bring coordinated enforcement actions to address interrelated problems, whenever possible. Actively involve the State Attorneys General in appropriate enforcement actions. Strengthen relations with other Federal agencies which are the "first-line" enforcers of many civil rights laws. Performance Indicators: Impact of pattern or practice cases initiated. Impact of cases brought in conjunction with local U.S. Attorneys and/or State governments. Use of Alternative Dispute Resolution (ADR) and other settlement techniques, where appropriate, as an alternative to litigation. Judgments, convictions or settlements in highest priority enforcement areas. Goal 2: Safeguard America's environment and natural resources. Strategies: Promote compliance with all applicable laws and regulations to advance the protection of the Nation's environment and natural resources by providing guidance and information to the regulated community about the Department's enforcement goals. Vigorously pursue both civil and criminal cases against those who violate laws that protect public health, the environment, and natural resources. Fulfill U.S. Trust responsibilities to individual Indians and Indian tribes through litigation on behalf of Indian interests. Defend against suits challenging statutes and agency actions that protect public health, the environment, and natural resources. Work cooperatively with other Federal agencies, including the Environmental Protection Agency, States, local law enforcement, and community representatives in developing and bringing civil and criminal enforcement actions and encourage more use of ADR where appropriate. Performance Indicators: Impacts of litigation, e.g., the number, significance and quality of enforcement actions brought; environmental benefits obtained through injunctive relief and otherwise; successful and appropriate remedies and penalties for violations; environmental cleanup costs recovered; natural resources protected, environmental regulations and agency actions defended, and trust responsibilities to Indians satisfied. Appropriate cooperation and training with U.S. Attorneys, States or local enforcement authorities. Judgments, convictions or settlements in high priority enforcement areas. Use of settlement, ADR, or other alternatives to litigation, where appropriate, as an alternative to litigation. Appropriate representation of government agencies, including consultation and pre-litigation counseling. Just defense of the public fisc. Compliance with applicable Department policies, such as those concerning tribal sovereignty and environmental justice. Goal 3: Promote competition in the United States economy through enforcement of, improvements to, and education about, antitrust laws and principles. Strategies: Identify and pursue criminal behavior and civil non-merger violations of the law, and review merger transactions; establish and use international enforcement agreements; enhance the analytical framework under which mergers are reviewed; and coordinate with local, State, Federal and international antitrust enforcement authorities. Participate in inter-agency rule-makings, task forces, and regulatory processes, and in legislative development; develop case law as appropriate; participate in national and international competition and trade organizations; and coordinate with international antitrust authorities to improve antitrust laws and policies as they affect the U. S. economy. Provide information and guidance to the business community, consumers, and local, State and Federal authorities through the business review procedure, tailored outreach programs, and the development and publication of antitrust guidelines, policy statements, speeches, articles, and press releases. Performance Indicators: Total dollar volume of commerce affected in instances where the Department's Antitrust Division has taken specific action that resulted in less anti-competitve behavior. Judgments, convictions or settlements in high-priority enforcement areas that impact consumers. Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation. Number and reach of national and international laws, policies, practices and procedures in instances where the Antitrust Division has played some role in the establishment of such laws, policies, practices and procedures that resulted in increased procompetitiveness of the national or international environment. Size and scope of audiences reached in instances where the Antitrust Division has undertaken activities that resulted in greater awareness of antitrust law. Goal 4: Promote the fair, correct and uniform enforcement of the Federal tax laws and the collection of tax debts. Strategies: Foster voluntary compliance and resolve civil tax litigation in a manner that promotes the fair and uniform treatment of taxpayers. Vigorously and fairly pursue civil and criminal cases against those who violate our tax laws. Enhance financial litigation and debt collection efforts through automation improvements. Continue to assist in the development of Federal tax policy. Performance Indicators: Resolution of tax cases that maintain fair and uniform treatment of taxpayers. Judgments, convictions, or settlements in high priority enforcement areas. Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation. Tax debts collected. Goal 5: Represent the United States in all civil matters for which the Department of Justice has jurisdiction. Strategies: Protect the U. S. Treasury against unwarranted monetary claims, assure appropriate payments for meritorious claims, maximize monetary recovery for injury and damages to Federal property, and assert the Federal Government's commercial interest in defensive litigation. Resolve disputes prior to and during litigation by using negotiations and ADR to make the most efficient use of our resources. Recover money owed to the Federal Government as the result of fraud, loan and contract defaults, and unsatisfied judgments; combat health care fraud through the vigorous implementation of civil remedies provided by the False Claims Act and the Health Insurance Portability and Accountability Act. Defend against challenges to Federal programs, policy initiatives and statutes, and enforce remedies for violations of statutory based Federal program requirements. Protect consumers against dangerous products, adulterated or mislabeled food and drugs, and unfair or fraudulent practices through the enforcement of consumer protection statutes and regulations; and defend Federal regulations restricting the sale and distribution of tobacco products to protect children and adolescents. Administer, improve and, where appropriate, expand programs to fairly resolve classes of claims such as the Childhood Vaccine Injury program and the Radiation Exposure Compensation program. Enforce the Nation's immigration laws by defending administrative decisions and INS programs and policies. Performance Indicators: Closed affirmative monetary cases where at least 85 percent of monetary amount claimed by the Government is recovered. Closed defensive monetary cases where at least 85 percent of amount claimed against the Government is defeated. Successfully resolved non-monetary trial cases . Successfully resolved appellate cases. Judgments, convictions, or settlements in highest priority enforcement areas. Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation. IMMIGRATION One of our most important duties is to administer the Nation's immigration laws fairly and effectively. In doing so, we maintain America's tradition as a Nation of immigrants. We provide for the lawful entry of persons and assist those eligible persons who wish to become citizens. At the same time, we deter illegal immigration by controlling our borders and apprehending and removing those who violate our immigration laws. Priorities We will continue to work towards making the Immigration and Naturalization Service (INS) an effective and professional organization. We will improve its infrastructure and processes, including its use of advanced technology and the reliability and integrity of its data systems. We will demonstrate its capability to fairly but firmly administer and enforce our Nation's immigration laws. We will strengthen control over our borders. We will work to find and deport those who are here illegally. And we will deliver services and grant benefits to citizens and legal residents in a timely, consistent, appropriate and fair manner. Goal 1: Enhance the integrity and integration of data and data systems operated by the INS in order to establish fully integrated data systems supporting the enforcement and service functions of the INS; enhance the sharing of relevant data with other Federal agencies; and support INS management and decision making processes. Strategies: Strengthen and improve the INS technology infrastructure. Develop, implement, deploy and improve major enforcement and service/benefits systems including ENFORCE (Enforcement Case Tracking System), IDENT (Biometrics Identification System), and CLAIMS (Computer Linked Application Information Management System). Develop, implement and improve internal INS administrative systems that maintain data on workload, personnel and financial resources. Improve the integrity, reliability, accuracy and accessibility of INS records. Expand the electronic exchange of data with mission partners, including the Department of State, the U.S. Customs Service, State and local governments, and others. Performance Indicators: Full deployment of the INS technology infrastructure project by no later than the end of fiscal year 1998. Degree to which major systems projects (including ENFORCE, IDENT and CLAIMS) meet cost, schedule and performance targets. Percentage of INS records automated. Degree of electronic data exchange. Goal 2: Deliver services to the public in a timely, consistent, fair and high quality manner. Strategies: Establish and maintain an asylum process that is fair and timely, and that denies meritless claims quickly without discouraging legitimate seekers of asylum. Encourage eligible persons to become citizens by establishing and maintaining a naturalization process that is fair, accurate and timely. Make "user friendly" customer service an integral, permanent aspect of all INS activities. Provide employers, benefit providers and other appropriate entities with the information, assistance and tools needed to allow them to comply with the laws while safeguarding the civil and privacy rights of citizens and aliens alike. Establish and maintain automated systems that provide reliable, timely, and accessible alien status verification. Performance Indicators: Degree to which applications for asylum, naturalization, adjustment of status or other benefits are processed in accord with standards for timeliness and accuracy. Level of satisfaction by customers of selected INS services. Extent of availability, and rate of successful use, of verification services that support employers, benefit providers, and other appropriate entities. Goal 3: Secure the land border, ports of entry and coasts of the United States against illegal migration through effective use of technology and personnel resources focused on enhancing the deterrence to entry and apprehending and removing those who attempt to enter illegally. Strategies: Prevent illegal entry by comprehensive border protection programs, including increased Border Patrol strength. Concentrate resources at the major problem sources, ports of entry and border points. In coordination with other agencies and through enhanced integration of INS' overseas, border and interior intelligence operations, gather, analyze, and disseminate intelligence regarding illegal migration to target enforcement efforts on criminal activities, smuggling, fraud, and terrorism. Performance Indicators: Percentage of time that Border Patrol Agents devote to actual border control operations. Effectiveness of efforts to apprehend persons attempting illegal entry. Shift in traditional illegal crossing and drug smuggling traffic patterns along the border. Fee increases by smugglers of illegal entrants. Lower crime rates in U.S. cities located near the border. Ability to target enforcement efforts based on the quality and utility of intelligence products developed and disseminated by the INS' intelligence structure. Goal 4: Facilitate lawful travel and commerce across the borders of the United States. Strategies: Expand the use of techniques and technologies that promote and expedite lawful entry, including cooperative strategies with other agencies and foreign governments. Establish additional dedicated commuter lanes and increase the number of preregistered DCL participants. Work cooperatively with the U.S. Customs Service and other Federal agencies at ports of entry. Performance Indicators: Percent of low risk air passengers cleared through the primary inspections process within 30 minutes or less. Percent of low risk land border crossers cleared through inspections within 30 minutes or less. Number of dedicated commuter lanes or other automated facilitation technologies deployed. Level of customer satisfaction Goal 5: Maximize deterrence to unlawful migration and enforce immigration laws in the interior through effective and coordinated use of resources to reduce the incentives of unauthorized employment and assistance; remove deportable/inadmissible aliens expeditiously; address interior smuggling and benefit and document fraud; and increase inter-governmental cooperation and the integration of activities among law enforcement entities at all levels of government. Strategies: Focus enforcement efforts in geographic areas and employment sectors that have a high probability of violations. Combat fraudulent document production, sales and use by increasing the security features, and reducing the number, of INS documents allowed for obtaining employment and benefits. In cooperation with the Executive Office for Immigration Review and other agencies, identify, process and remove those criminal aliens eligible for deportation who are incarcerated in Federal, State and local institutions. Provide adequate, safe, humane and efficiently run detention bedspace and a transportation capability that meets alien detention and removal obligations. Link the detention space and transport systems to ensure maximum operational efficiency. Increase prosecution and forfeiture activities to dismantle criminal, smuggling, and fraud organizations. Strengthen coordination with state and local law enforcement entities to identify, detain, and remove aliens, particularly those involved in violent gangs and criminal activities and to undertake targeted enforcement operations. In coordination with other government entities, target worksite enforcement activities toward employers who hire unauthorized workers in general and in selected industry and geographic areas to reduce the number of individuals working under forced labor conditions or "sweatshops." In coordination with other agencies and through enhanced integration of INS' overseas, border and interior intelligence operations, gather, analyze and disseminate intelligence regarding illegal migration to target enforcement efforts on criminal activities, interior smuggling, fraud, and terrorism. Engage in partnerships with the States, local entities, and employers to facilitate replacement of unauthorized workers with legally authorized workers. Performance Indicators: Effectiveness of targeted enforcement undertaken in high density unauthorized employment geographical areas and industries. Effectiveness in preventing the use of fraudulent documents, e.g., number of such documents removed from circulation, and number of document fraud vendors and facilitators successfully prosecuted. Prosecutions, fines, and assets seized of employers, smugglers, and fraud vendors and facilitators. Increases in employer compliance rates. Number and quality of partnerships to facilitate use of authorized workers, and number of jobs freed up for authorized workers. Number of criminal aliens removed and percentage of criminal aliens subject to expulsion who are removed after completion of their prison sentence. Ability to target enforcement efforts based on the quality and utility of intelligence products developed and disseminated by INS intelligence entities. Removal of non criminal aliens who are inadmissible or deportable. Goal 6: Expedite the adjudication of immigration cases while insuring due process and fair treatment for all parties. Strategies: Hire, train and deploy immigration judges in cities and institutions in order to manage effectively the projected caseload resulting from strengthened immigration enforcement. Performance Indicators: Completion of 95 percent of immigration cases involving incarcerated criminal aliens prior to the alien's earliest possible release date. Timely completion of all other immigration cases. Goal 7: Improve the development and implementation of immigration related policies and practices by incorporating input from a broad range of internal and external contacts. Strategies: Develop and maintain a broad range of internal and external contacts and mechanisms for information collection and analysis of opportunities to cooperate with state and local communities and groups, including law enforcement agencies. Work proactively and collaboratively with internal and external individuals, groups, and organizations to encourage and facilitate constructive involvement of a broad range of community groups in INS activities. Involve internal and external groups and individuals in joint problem-solving efforts, as necessary. Performance Indicators: Level of timeliness and responsiveness in identifying and assessing immigration related issues (geographic, demographic, or functional). Level of involvement of appropriate parties in developing enforcement and service delivery standards and procedures that represent the interests and sensitivities of the variety of communities in which INS conducts its activities. Increased satisfaction of community groups that their comments, feedback, and suggestions are heard and acted upon in an appropriate manner. DETENTION AND INCARCERATION The Department is responsible for the detention and incarceration of persons in Federal custody. We protect society by confining detainees and prisoners in safe, secure and humane environments. Priorities Our highest priority is to provide for the safe, secure and humane confinement of persons who are detained (either awaiting trial, a hearing on their immigration status or deportation) or who are have been convicted and sentenced to imprisonment. We will ensure that all convicted, dangerous felons are housed securely, at their appropriate security level and for the full term of their sentence. We will provide program opportunities to help meet their needs and facilitate their successful reintegration into society, consistent with community expectations and standards. Goal 1: Provide for the safe, secure and humane confinement of persons who are detained while awaiting trial or sentencing, a hearing on their immigration status, or deportation. Strategies: Maintain and operate the Federal detention program through a coordinated and cost effective management approach. Work cooperatively with State and local governments to obtain needed detention bedspace and services. Operate efficiently and effectively the Justice Prisoner and Alien Transportation System (JPATS). Performance Indicators: Extent to which adequate and sufficient detention bedspace is available. Cost effectiveness of JPATS. Goal 2: Ensure that sufficient prison capacity exists so that violent and other serious criminal offenders are imprisoned to the fullest extent of the law. Strategies: Increase Federal prison bedspace by constructing and activating new facilities, and exploring opportunities for the renovation and expansion of existing facilities. Pursue negotiations with other government units to consider property transfers, joint use contracts, and other cooperative arrangements. Continue the careful use and evaluation of secure alternatives to traditional incarceration for nonviolent offenders, including Comprehensive Sanctions Centers and Home Confinement strategies where appropriate. Performance Indicators: Amount of new bedspace activated. Overcrowding level compared to prior year. Effectiveness in placing eligible inmates in community corrections bedspace, including Home Confinement and Comprehensive Sanctions Center programs. Goal 3: Maintain and operate the Federal prison system in a safe, secure, humane and efficient manner. Strategies: Ensure an appropriate level of properly trained and equipped staff. Ensure compliance with environmental, health and safety regulations. Performance Indicators: Ratio of staff to inmates in the Federal Prison system. Escapes, assaults, suicides and homicides that occur in Federal institutions. Compliance with environmental, health and life/safety regulations. Goal 4: Provide productive work, education, medical and other programs to meet inmate needs and facilitate their successful reintegration into society, consistent with community expectations and standards. Strategies: Expand and improve the quality of prison work and education programs to minimize inmate idleness and develop marketable skills. Continue to develop and expand the availability of quality drug treatment programs. Provide necessary quality health care to inmates and detainees while controlling costs. Provide programs to meet the requirements of "special needs offenders." Ensure equitable opportunities for all recognized faith groups. Performance Indicators: Accreditation of Federal institutions by the American Correctional Association and by the Joint Commission on Accreditation of Hospital Organizations. Eligible inmates obtaining a high school diploma or equivalent. Eligible inmates who successfully complete drug treatment programs while in the custody of the Federal Government. Level of participation in programs offered for "special needs" offenders. Health care costs for Federal inmates and detainees relative to the consumer price index medical adjusted costs. Worship and non-worship programs offered to Federal inmates. PROTECTION OF THE FEDERAL JUDICIARY AND IMPROVEMENT OF THE JUSTICE SYSTEM The Department plays a key role in the administration of the justice system at the Federal, State and local levels. We support the Federal courts by providing security services and ensuring that defendants and witnesses appear as ordered. We support State and local justice systems by providing training, research and other technical assistance to them and by offering national leadership in addressing problems of common concern. We also work to ensure the efficient administration of the Nation's bankruptcy system. Priorities We will continue to protect Federal judges and ensure the safe and secure operation of the Federal court system. We will strongly support State and local crime fighting efforts and be an effective partner with States and localities in ensuring that to the extent possible Federal resources are brought to bear in the most effective and timely way. Goal 1: Protect the Federal judiciary and ensure the safe and secure operation of the Federal court system. Strategies: Provide for the security of all Federal judges and courts. Assure both the short-term and the long-term safety of Federal witnesses. Ensure the timely courtroom appearance of defendants and prisoners in Federal custody. Performance Indicators: Threats to or incidents affecting the security of Federal court facilities and all individuals within court facilities. Establishment of standards for security of Federal court facilities and all individuals within court facilities. Threats to, and incidents affecting, the security of Federal witnesses. Goal 2: Support improved criminal and juvenile justice capabilities at the State and local levels and in Indian country by providing high quality training, research, evaluation and assistance with new technologies, and, if requested, direct operational support for resolving unusual crime problems. Strategies: Provide training and other technical assistance to State and local governments to increase professionalism in all areas, including forensic and investigative. Conduct research and development on justice system issues; test and evaluate promising approaches. Provide statistical information and reports on Federal, State and local justice activities. Transfer investigative and forensic systems and technology to State and local law enforcement. Promote the exchange of information among civil and criminal justice researchers and practitioners at all levels of government. Performance Indicators: Forensic examinations performed at the request of State and local agencies. Client satisfaction levels with training provided. The extent to which State and local crime laboratories operate technology based investigative and forensic systems resulting from a partnership or other support from DOJ components. Effectiveness in replicating promising new programs. Research and statistical reports produced and disseminated. Level of satisfaction of researchers and practitioners with products received. Goal 3: Promote the participation of victims and witnesses throughout each stage of criminal and juvenile justice proceedings at the Federal, State and local levels and in Indian country. Strategies: Ensure that all Federal law enforcement officers and prosecutors are specifically trained in their victim/witness responsibilities. Make restitution to the victim a critical component of the Federal prosecutorial process and encourage expansion of those measures by State systems. Deliver direct services and technical assistance, where appropriate, to States, localities, and Indian tribes and organizations in adopting effective victim and witness participation strategies. Performance Indicators: Timely notification to victims and witnesses of rights, including participation in hearings. Allocation of personnel, the development of an automated case tracking system, and the delivery of training to Department components responsible for implementing the provisions of the Attorney General guidelines on victim and witness assistance. Proficiency of Federal enforcement personnel in understanding and communicating victim and witness rights. Goal 4: Protect and preserve the integrity of the bankruptcy system, maximize the dollar return to creditors, and monitor the cost of bankruptcy administration. Strategies: Provide administrative support to move cases expeditiously through the bankruptcy process. Maintain and promote uniform fee and expense guidelines relating to the employment of professionals and others in bankruptcy cases. Ensure that parties adhere to the standards of the law, and police for embezzlement and other abuses. Performance Indicators: Inactive bankruptcy cases remaining on open case dockets of the bankruptcy courts. Negative audit and financial review findings. Proportion of violations referred to investigative authorities that are investigated and resolved. General compliance of fee and expense requests with policies covering allowable trustee costs. MANAGEMENT Our goals in law enforcement, legal representation, immigration, and our other operational areas are clear and straightforward. We realize, however, that these goals cannot be achieved without a management approach and commitment that is equally clear, as well as dynamic and forward looking. Priorities We will work better and more efficiently for all Americans. We will be a modern, highly professional organization that delivers quality services to our customers at the least possible cost and that deserves the trust and confidence of the American people. Goal 1: Strengthen oversight and integrity programs, ensure consistent accountability and emphasize our core mission responsibilities. Strategies: Use training and other communication vehicles to reinforce employee adherence to the highest ethical standards of conduct. Focus audit, inspection and other evaluative efforts on ways in which overall program accountability and performance can be strengthened. Reassess and, if necessary, eliminate or restructure functions that are not vital to our core missions. Performance Indicators: Decrease in the ratio of substantiated investigations of misconduct to the number of employees onboard. Identification of non-core functions to be eliminated, devolved to State or local government, or privatized. Goal 2: Meet or exceed the expectations of our customers. Strategies: Develop customer service plans and standards, monitor their implementation, and solicit customer feedback. Provide information to the public and to stakeholders in an open, timely and complete manner, as appropriate. Performance Indicators: Establishment and publication of customer service standards. Degree to which standards are met or exceeded. Effectiveness in responding to requests under the Freedom of Information Act or other citizen inquiries in a timely and appropriate manner. Goal 3: Achieve excellence in management practices. Strategies: Streamline and modernize operational and support processes. Provide timely, useful and reliable budget, accounting and performance data to support decision making. Integrate planning, reporting and decision making processes, including those for human resources, budget, financial management, and program performance. Ensure sound and effective financial management policies and practices. Effectively manage assets seized and forfeited. Performance Indicators: Processes streamlined or modernized through "re-engineering"and other techniques. Establishment of an effective and ongoing department-wide strategic planning process and performance measurement system integrated with other planning and reporting systems. Degree to which data produced by Department budget, accounting and performance systems are timely, useful to decisionmakers and reliable. Department-wide audited financial statements produced. Time from forfeiture of assets to disposition. Goal 4: Make effective use of information technology (IT). Strategies: Develop and implement a Department of Justice information technology architecture that provides a common, standards based infrastructure; ensures interconnectivity and interoperability; and provides adequate safeguards against unwarranted, inappropriate and unauthorized access or use of Justice systems. Develop and implement a Justice Consolidated Network to support data, text, image, and video transmissions within the Department and between the Department and external organizations. Implement a systematic process for selecting, controlling and evaluating IT investments in order to improve program performance, manage risk, and control costs. Certify information systems in accordance with Federal requirements and Departmental policy to achieve adequate operational security and protect sensitive data. Performance Indicators: Increase in percentage of missioncritical information technology projects meeting cost, schedule and performance targets. Increase in interoperability of information systems within DOJ and with mission partners. Increase in percentage of information systems operating securely at a known level of risk. Extent to which Departmental components are able to communicate by email. Goal 5: Ensure a motivated and diverse workforce that is well trained and empowered to do its job. Strategies: Provide training and career development opportunities. Promote a diverse workforce at all levels, including managerial and supervisory positions. Offer a range of progressive work-life options that help employees balance professional and personal demands. Provide a safe and healthful workplace. Provide workspaces where employees can perform their jobs effectively, efficiently, and safely. Performance Indicators: Rate of employee satisfaction with training provided. Establishment of simplified and fair performance appraisal and reward system. The existence of Federal hiring practices and Federal training programs that foster diversity in the workforce. Availability of flexible work schedules and information on other work-life options. On-the-job illness and injury rates. Quality of the work space environment. III. ISSUES AND CHALLENGES IN ACHIEVING OUR GOALS Achieving our long range goals is a complex and difficult challenge a challenge which we willingly accept. To meet it, we will enlist our resources, people, technology and processes in a coordinated effort. As a first step, the Attorney General will communicate our strategic goals to every employee within the Department. In addition, we will post the entire Strategic Plan on the Justice web site where it will be available for review by Justice personnel as well as others. Funding. Over the past several years, the Administration and the Congress have worked together to provide substantial increases in funding for Justice programs. In the years ahead, continued bipartisan support for providing adequate funding will be essential. Without adequate funding, our ability to achieve our goals will be imperiled. The following is a table showing reasonable projections of funding and staff that will be available over the time period covered by the Strategic Plan (19972002). FTE Dollars in Millions 1997113,266$18,756 1998121,77919,297 1999123,81720,114 2000123,81719,212 2001123,81719,516 2002123,81720,041 The following assumptions have been made in projecting funding and staffing: Amounts are based on funding in the 1998 President's budget. No future program increases are included, but annual costs of 1998 regular program increases are shown in out-years. The Community Oriented Policing Services (COPS) program ends in 2000/2001 (Savings of $1.5 billion). This assumption is included in the 1998 President's budget. Inflation is assumed at approximately 3.0 percent annually. It should be noted, however, that we anticipate growth for the out-years, 19992002, above the levels shown above. The Department is likely to need additional resources in order to effectively handle law enforcement priorities, control immigration and manage prison population growth. Skilled Personnel. The Department of Justice has a skilled, talented and dedicated workforce. The experience, ability and commitment of our career attorneys is beyond dispute. Our law enforcement investigators, marshals, border patrol agents, immigration workers, correctional officers, and others are highly motivated and hard working professionals. Maintaining the high standards of quality and performance of our people requires a continuing commitment to effective recruitment, training and deployment. Important advances in this area include the hiring of significant numbers of new border patrol agents and other immigration personnel and the development of a modern National Advocacy Center in Columbia, South Carolina, which is scheduled to open in 1998. However, the Department also faces continuing challenges in recruiting and retaining sufficient personnel in areas demanding highly specialized technological skills. Technology. We depend on the cost effective application of advanced computer and telecommunications systems and other high technology. Increasingly, technology is a critical factor in mission success. It enables our investigators, agents, attorneys and others to work smarter and more collaboratively with each other and with their mission partners. In accord with recent statutory and regulatory initiatives, the Department of Justice has fundamentally changed our process for managing our information technology investments so that these investments are carefully selected, closely monitored, and systematically evaluated. The Attorney General has established an Information Technology Investment Board chaired by the Deputy Attorney General and comprised of the senior leadership of the Department. The Board reviews and approves major IT investments and monitors compliance with cost, schedule and performance targets. The Department's Chief Information Officer (CIO) provides support to the Board and advises the Attorney General on IT policy. Under the CIO's leadership, we have embarked on the development of a department-wide information technology architecture framework to develop appropriate department-wide technology standards and ensure that our systems both promote information sharing and maintain adequate safeguards against unwarranted and unauthorized intrusion. The Justice Consolidated Network is the first step in building a telecommunications infrastructure to achieve economies of scale, cost avoidance and improve services within the Department's architecture framework. In addition, we are moving aggressively to ensure that all missioncritical systems will be in full compliance with Year 2000 requirements. The Department is using a project team approach for Year 2000 activities that draws upon key staff as necessary. The Year 2000 Program Manager (PM) coordinates with all departmental components to share information, to resolve problems and to facilitate relationships with components that have common requirements. The PM manages and consolidates departmental Year 2000 status reporting and keeps senior officials informed regarding Year 2000 compliance status. The Assistant Attorney General for Administration and the Deputy Assistant Attorney General for Information Resources Management provide formal direction to or consult with senior officials of departmental components when projected Year 2000 compliance schedules are behind or component plans are inconsistent with the Department compliance goal of January 1999. Several specific technology projects are now underway that will particularly impact our achievements in the years ahead. Therefore, it is especially vital that these systems meet their completion and performance targets. They include: National Crime Information Center (NCIC) 2000. NCIC 2000 will replace and modernize the current NCIC, a nationwide computerized information system managed by the FBI and providing real time information to law enforcement agencies across the country. NCIC 2000 is scheduled to be at full operational capability by August 1999. Integrated Automated Fingerprint Identification System (IAFIS). This FBI project will be a rapid response, paperless system that will receive and process quickly electronic images, criminal histories and related identification data for the Nation's law enforcement community. IAFIS is also expected to be at full operational capability by summer of 1999. Technology Infrastructure Project (TIP). In 1995, INS, with the support of Congress, embarked on a major effort to automate all its offices. This project is the cornerstone of INS' efforts to improve performance by better use of technology across the agency. TIP is scheduled to be completed by the end of 1998. FIREBIRD. This project will provide DEA agents and other users with the office automation resources and automated tools to manage case material, immediately access critical information, and exchange information within DEA and with other law enforcement personnel. FIREBIRD will provide core information analysis tools for the agents and serve as the foundation for future business improvement initiatives. Installation in the division offices will be completed by the end of 1997. Legal Representation. Increased automation support for attorneys and legal support staff is a critical resource for the Department in the areas of criminal justice, civil justice, civil rights, antitrust, environmental and tax litigation. Expanded use of imaging, geographic information systems, and video teleconferencing will support trial preparation and courtroom presentation. In addition, coordination among the litigating divisions in the acquisition and use of computer off-the-shelf hardware and software will facilitate initiation of joint initiatives such as case management. Ensuring the security of our information technology systems is essential to the effectiveness and integrity of our operations. We must have the expertise and funding to acquire and deploy cryptographic technology to protect our sensitive information. We have implemented a process to compare commercial off-the-shelf security packages for efficient integration into the Justice environment. We have issued policy and continue to develop guidance to assist users in properly implementing and operating systems securely. We continue to offer guidance for security certification of legacy and new systems. We expect to conduct structured network penetration tests starting in 1998. Operational Processes. We will achieve our goals by following proven and reliable work processes associated with our core functions, such as processes for: conducting investigations, resolving disputes, litigating cases, inspecting persons seeking admission to the United States, adjudicating claims, detaining suspects, incarcerating offenders, etc. We will also periodically examine these work processes and revise them when improvements are needed. Five priority areas of improvement are: INS Processing of Applications for Citizenship (Naturalization). We have embarked on a project to redesign the naturalization process in order to ensure the integrity of the process and fairness to applicants. This project will fundamentally redesign the current process in order to provide long-term corrections to flaws that have been identified. FBI Laboratory Services. The Department's Inspector General has pointed out serious shortcomings in the management and processes of the FBI's Laboratory. Swift action is being taken to correct these deficiencies. It is vital that we restore to the Laboratory the respect and esteem which it has deservedly been accorded in the past so that it may continue to provide high quality, reliable services to the law enforcement community nationwide. Part of this effort includes the construction of a new, stateoftheart laboratory by the year 2000. Accounting Systems. We are continuing to work on replacing outdated accounting systems in several of our larger components INS, DEA and USMS. When in place, these new systems will meet the Federal Government's recently adopted standards for accounting. Automated Debt Collection Management (ADCM) System. We are improving on monitoring and management of civil litigation and collection enforcement activities. We are conducting a procurement to acquire online access to a fully automated debt collection system. This Department-wide system will be capable of capturing and manipulating detailed information on all debts referred to the Department for litigation, and will be capable of performing litigation support functions. System deployment is scheduled to begin in 1998. Strengthening Asset Forfeiture. We are continuing to develop and implement several initiatives designed to strengthen the asset forfeiture program. A priority will be placed on making greater use of asset forfeiture as an offensive weapon to disrupt the operations and dismantle the economic power of criminal groups. Strategic use of the asset forfeiture sanction should be more effective in reducing crime and enhancing public safety and security than merely forfeiting the possessions of individual criminals that are of little or no significance to the viability of ongoing criminal enterprises. This orientation will be integrated into our aggressive training of agents and attorneys. In addition, we are working with the investigative agencies to integrate financial investigative techniques and asset forfeiture into every major drug, organized crime, white collar crime, and alien smuggling case. With respect to property management, we are pursuing a Government Owned Contractor Operated facility in southern California for the management and disposal of the vast number of vehicles seized along the southern border. This facility should reduce management costs significantly. We are also planning to release guidance to the field on the selection, appointment, and use of trustees and monitors to manage operating businesses or other significant properties. Further, we have developed a standard asset forfeiture training curriculum to assist in improving the use of the powerful asset forfeiture sanction at the state and local level. During 1998, we will continue training state and local trainers, and will encourage adoption of this curriculum by state and local training programs across the country. Accountability. We have also taken steps to ensure accountability. The Attorney General has instituted a mechanism by which progress on priority initiatives is regularly tracked and reviewed in discussions with top managers. We also have an internal control process that systematically identifies management weaknesses and vulnerabilities and specifies corrective actions. Our Inspector General maintains an independent program of investigations, audits and inspections. We will begin formal reporting of performance results by no later than 1999. IV. ROLE OF PROGRAM EVALUATION A key element in the Department's strategic planning process is the systematic evaluation of major programs and initiatives. Evaluation identifies and explains the linkage between the activities and strategies undertaken and the results achieved. It assesses not just what happened, but why. Evaluation enables future planning and resource decisions to be better informed. It is a useful and necessary complement to ongoing performance measurement. The most intensive evaluation efforts within the Department of Justice are directed toward the $3.5 billion devoted to improving State and local justice systems, one of the Department's seven core functions. Under the auspices of the Department's principal research arm, the National Institute of Justice (a part of the Office of Justice Programs), the Department evaluates major Federal initiatives at the State and local level including all major funding areas supported by the 1994 Crime Act (community policing; drug courts; violent offender incarceration; truth in sentencing; residential substance abuse treatment; and violence against women). The Institute also conducts evaluations of selected B yrne Program efforts and special programs such as Weed and Seed, High Intensity Drug Trafficking Areas, and the Department's Indian Country initiatives. The Department's NIJ sponsored evaluations address two main concerns: Federal oversight of State and local initiatives and practice at the State and local level. In major program areas such as community policing, violence against women, violent offender incarceration, and the B yrne program, NIJ sponsored "national level" evaluations assess the cumulative effects of the legislation on public safety and on State and local justice processes in order to provide useful knowledge for improving subsequent Federal efforts. NIJ also sponsors "topical" evaluations of selected issues relevant to improving policy and practice in State and local justice organizations. Evaluation results from NIJ sponsored studies, including its current portfolio of over 200 ongoing evaluations, are widely disseminated by NIJ directly to policy makers and practitioners across the nation, as well as to Federal officials. NIJ devotes considerable attention to ensuring the objectivity of all evaluation efforts and to the dissemination of findings. All major NIJ sponsored evaluations are procured through a competitive grant process. NIJ exercises administrative control over grants to ensure timely completion and relevant investigation, but employs a scientific peer review process using external experts to select grantee evaluators and to review all evaluation products. All evaluation findings are made available to the public by the Department through the Institute's National Criminal Justice Reference Service, and all electronic data bases created in the course of the evaluations are publicly archived by the Institute. The Office of Juvenile Justice and Delinquency Prevention (OJJDP), another branch of the Office of Justice Programs, also sponsors evaluations. Current studies include: an evaluation of The Safe-futures program, a comprehensive prevention, intervention and treatment program designed to reduce the number of serious, violent, and chronic juvenile offenders; an evaluation of OJJDP's Comprehensive Country-wide Approach to Gang Prevention, Intervention and Suppression program; and an evaluation of Youth Gun Violence Reduction programs. The Office of Community Oriented Policing Services, which provides grants to local law enforcement agencies to hire police officers and promote community policing, sponsors a number of national and local level evaluations of its various programs. In cooperation with the National Institute of Justice, COPS is funding a national evaluation that is scheduled to be completed in 1998. It is also conducting national evaluations of several of its specific initiatives: its Youth Firearm Grants Program (scheduled to be completed in 1997); and its Problem Solving Partnerships Program (scheduled to be completed in 1998). In addition, COPS is sponsoring a national evaluation of Alternatives to 911 that is expected to be concluded by 1999. The Justice Management Division, as the Department's central management office, conducts reviews of the efficiency and effectiveness of selected Department programs. Two major ongoing studies are: Pursuant to a request by the Senate Appropriations Committee in its report on H.R. 3814 (Report No. 104353), the Department's Fiscal Year 1997 appropriations bill, the JMD is reviewing the Department's management of its detention programs. The JMD review is being conducted under the auspices of the Department's Detention Planning Committee and with the participation of our three components with major detention responsibilities BOP, INS and the USMS. A final report is due to the Congress in late 1997. At the direction of the Attorney General, the JMD is conducting a study of Federal drug intelligence activities in concert with the Office of National Drug Control Policy and others. The study will examine drug intelligence functions of the Federal agencies involved in antidrug law enforcement and seek ways to improve and better coordinate these efforts. The study is expected to be completed by the spring of 1998. Other major components of the Department conduct periodic reviews or evaluations of their programs. For example, the FBI performs objective, formal evaluations of FBI investigative, administrative and service programs, support systems, procedures and policies in order to provide executive management with recommendations designed to improve FBI operations. All investigative programs are evaluated on a three year cycle with approximately eight evaluations conducted each year. In the last half of calendar year 1997, evaluations will be conducted of the white collar crime and organized crime and drug enforcement programs, among others. The Executive Office for the United States Attorneys also has an ongoing effort to systematically review and evaluate its programs. Using a peer review approach, EOUSA conducts about 3035 evaluations of U.S. Attorney offices annually. These evaluations ensure accountability for meeting goals and assist with future planning efforts. The Bureau of Prisons, the U. S. Marshals Service, the Executive Office for United States Trustees, the INS and the DEA also have formal programs to ensure the systematic and periodic review of their major programs and installations. Finally, the Office of The Inspector General also is instrumental in conducting evaluations of major programs and initiatives and assessing results achieved in the Department. The OIG reviews Department organizations, programs, functions, and activities and recommends improvements in Department programs, policies and procedures. For example, the OIG performs inspections and evaluations of the Department's crime control and prevention programs and activities to evaluate program success, determines if the use of funds complies with grant provisions, and ensures that funds are spent as intended. In addition to addressing a wide range of issue areas, the OIG also conducts special reviews at the request of senior Department officials or Congress. Despite this level of review activity, there has been relatively little in the way of the formal evaluation of Department of Justice programs in recent years. Formal evaluation, as noted earlier, tends to emphasize Federally sponsored initiatives at the State and local level. Reviews conducted by the components tend to be short-term assessments of compliance and process rather than evaluations of program goals, activities and results. As a result, program evaluations were used to only a very limited extent in developing the goals in the Strategic Plan. The Department plans to examine our current approach to evaluation in order to identify what changes we need to make in order to better align evaluation with our strategic planning efforts and to develop an overall schedule for future evaluations. We believe that sound program evaluation is an essential aspect of the Results Act and intend to strengthen and improve our efforts to the extent that resources permit. We will also continue to improve our efforts to benefit from the external evaluations conducted by the General Accounting Office (GAO). GAO conducts almost 100 studies affecting our programs and operations annually. On going GAO studies of particular interest include a review of the Attorney General's strategy to deter illegal entry; a review of the implementation of counter-terrorism policy; a review of U.S. drug intelligence; and a review of the BOP's prison construction activities. Findings from evaluations will help us answer such questions as (1) are the strategies we are pursuing achieving their intended effects? (2) are there unanticipated effects? (3) are our goals realistic? (4) what is the proper baseline? (5) are we collecting the right performance data? (6) are there alternative strategies that might prove more successful? and (7) what can we say about the long-term impact of our efforts? Return to.. Comments || Strategic Plan : Table of Contents || Justice Home Page Updated page October 14 , 1997 usdoj-jmd/irm/css/mlb